| Edition Benefits Guide | |
| Lite Editions | Plus Editions |
| Lite Editions each focus on a single, specific purpose to quickly boost your business. Simple to operate but powerful in results, these tools offer a glimpse of the possibilities that Summit software can provide, while you get a compact solution to immediately grow your business. Now is the time to put RitamTechnologies to work for you. | Plus editions combine the features of two Lite products and include additional bonus features. Everything you need to quickly expand your business: detailed customer tracking, work order printing, auto-repeat, diagrams, site photos, mapping, and automatic emailing. If you need billing and accounting features, step up to one of our full systems: Plus, Pro, Deluxe or Premium. |
| Features | Lite Editions | |||
| Service Reminders |
Service Maintenance Agreements Coming Soon! |
Service Dispatch |
Service Appointments Coming Soon! |
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| Unlimited customers, job sites, and work orders |  |
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| Speedy customer and job search by multiple methods | |
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| System types and detailed location / size data | |
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| Detailed work history with comments, descriptions | |
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| Marketing / mailing labels by customer and job site | |
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| Customer suspense monitoring | |
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| Schedule date, planned next service date | |
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| Adjustable service frequency (days, weeks, months) | |
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| Reminder cards, labels, call reports by task type | |
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| Thank You cards and marketing coupons | |
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| Maintenance service contract tracking | |
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| Service schedules for maintenance plans | |
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| Technician assignment and sales activities tracking | |
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| Contract reminder cards, labels, call reports | |
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| Schedule technicians, trucks, and specialized equipment | |
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| Track assignment of up to three technicians per job | |
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| Priority-based workflow management by technician or truck | |
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| Job status tracking from proposal to completion | |
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| Link directly from dispatching to work order details | |
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| Task skills and equipment requirements | |
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| Assign technicians and equipment according to tasks | |
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| Schedule according to task duration, travel time, and planned arrival | |
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| Assign up to three technicians per job | |
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| View appointments by technician and equipment | |
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| Link directly from appointment schedule to work orders | |
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| Quickly identify conflicts and adjust schedules as needed due to work delays | |
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Additional Features in Plus Editions |
Plus Editions | |||
| (Any two Lite Editions combined into a single integrated Plus Edition -- with added features) |
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| Work order printing: individual or batch | |
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| Open order reporting by date, technician, and area | |
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| Auto-repeat of contractual work | |
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| Contract due to expire reminder cards, labels, call reports | |
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| Attach diagrams, photos, maps to work orders | |
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| Route optimization on street level maps O=Optional -Requires subscription to online mapping |
O | O | ||
Mobile routing and mapping: Optimize service routes on street level maps anywhere in the world:
-Requires subscription to online mapping and mobile route management app (est. $15 per month, per truck). |
O | O | O | O |
| Direct and batch emailing | |
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| Multi-user options and network capabilities | |
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| User logins with critical feature and menu security controls | |
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