Summit Service System™ - Software for Service Businesses
SUMMIT SERVICE SYSTEM™

    








INDUSTRIES SERVED:
  • Septic Pumping / Septic Tank Cleaning
  • Sewer & Drain Cleaning
  • Plumbing
  • Grease Traps
  • Power Washing
  • Hazardous Waste Collection & Disposal
  • Oil Collection & Distribution
  • Electrician
  • HVAC
  • Tree Trimming 
  • Landscape Design & Maintenance
  • Computer Consulting
  • Professional Engineering
  • Picture Framing & Art Supplies
  • Florist
  • Other Service Businesses and Trades


SERVICE SYSTEM OVERVIEW:
Software for service industries, including customer accounting and operations control from a work-order based job tracking system.

Whether performing services scheduled in advance or on an emergency response basis, Summit Service System helps you regain control of your business, improve customer service and job management, and build your business with automatic scheduling of next services (contracts) or automatic repeat business reminders (customer marketing). Service frequencies are tunable to each job, with complete details, diagrams, site photos, and parts inventory control for each technician. Flat-rate pricing or detailed invoicing capabilities are included. Workflow is managed with the Summit dispatch screen, where you have control over technicians' schedules, jobs by priority and service date/time. Additional information screens allow tracking of site tank details, lab samples, manifests, and disposal information. Grease and bio-fuel collectors can quickly manage customer reimbursements. When jobs are completed, a few clicks transform the work orders into payments and invoices. Customer accounting and job history are nearly automatic. The Summit Service System provides advanced tools for a dynamic business.


EDITIONS:

Choose from Pro, Deluxe or Premium editions. Each with Monthly or Standard Licensing to fit your needs and budget. (See Comparison Guide below.)

  • The "Pro" edition includes service dispatching and inventory, which are then expanded upon with Deluxe and Premium editions.
  • The "Deluxe" edition is recommended to properly manage all aspects of the service business.
  • The "Premium" edition is for those desiring everything we offer.

Whether budget conscious or looking for solutions to specific problems, the Summit Service System is the right choice for your business.

If you do not need a billing system, check our Summit Service Tools or Summit Proof! to track job sites, driver locations, work order completion, and provide customers with instant proof of service confirmations.

Check the NEW versions of Summit Service Lite and Plus Products, in the Summit Service Tools page, and the upcoming release of the Pro edition, below.



Video Demos
Coming soon!

Pro Edition
Estimated Release Date 10/1/2019



Watch Video Demo
Product Comparison Guide
Product Edition / Feature Pro Deluxe Premium
Customers, jobs, orders, history
Billing, receivables, accounting reports
Email invoices, statements, reminders, thank-you cards, etc.*
Text messaging reminders, thank-you cards, appointment notices*
30-user-defined data fields (10 customer, 10 job site, 10 work order)
Auto repeat and reminder functions
Routing/dispatching, scheduler calendar (technician, vehicle, equipment)
Route optimization on street level maps*
Map views of schedules (technician, vehicle, equipment)*
Weekly overview map by technician*
Integrated credit card processing* O O O
Inventory control (mobile and shop warehouses for repair parts)
Salesrep and technician commissions
Expanded sales reports + charts + graphs and comparisons
Customer credit hold options
Grease/used oil collection customer reimbursements
QuickBooks®/PeachTree® tie-in for General Ledger
Mobile dispatch management, customer web portal for proof of service*^% O O
Customer Web Portal for account management, payment, service request O O
Corporate Reporting (multi-division and branch, ad-hoc query & report) O
*Some Summit software products utilize email services, SMS text messaging services, merchant card processing services, mapping services, and mobile services. To take advantage of these options, users would need to have accounts, such as email, with their chosen vendor in order to use that feature. Links to certain, specific vendors have been programmed into Summit software, and any questions should be directed to sales, training, or technical support.
O
Optional
^Requires subscription to Summit Proof! mobile app.
%Technician apps licensed separately.
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Please contact us for more information on:
  • Data import/conversion from your old program.
  • Summit Proof! Mobile App.
  • GPS hardware.
  • Continuity Plan.
Please contact us if you have any questions or to schedule an on-line demo.

email:
info@ritam.com - Telephone: US/Canada: 800-662-8471 - Int'l: 925-478-2732
Copyright© 1998-2019 - Ritam Technologies, LLC - All Rights Reserved

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